Information Systems

The Information Systems Department (I.S.) is responsible for providing the Village of Royal Palm Beach with proactive leadership in village wide information, communications, and telecommunications technologies. The primary responsibilities include providing and maintaining the Village’s complex data and communications network infrastructures, online services & presence, cloud environments, enterprise applications, ensuring the security of the Village’s information and data processes and provision of disaster recovery and business continuity.

Our Mission

To deliver current, comprehensive, and accurate information and technology solutions in a user-friendly and reliable medium to Policy Makers and Management for their decision making process. To staff for effective processing of their work. To our Citizens and Business Community of Royal Palm Beach for effective access to Village information and interaction with processes.

Major Objectives

• Develop, enhance, and manage the Village’s enterprise network infrastructure capable of supporting our mission; to provide high speed, transparent, and highly functional connectivity among all information resources.
• Provide capabilities including the ability to develop and manage the distribution of information through broadcast, narrowcast, broadband, software, the Web and other telecommunications technologies.
• Provide effective technology support for audio/visual, computer, multimedia, voice, video, and web based applications and services to all Village departments
• Acquiring computer hardware and software in cooperation with all village departments by partnering with strategic solutions providers and providing leadership during implementation.
• Promote and facilitate the effective integration of technology into the basic mission of the village through planning, programming, training, consulting, and other support activities.
• Develop and maintain highly effective, reliable, secure, and innovative information systems to support department’s functions.
• Facilitate the collection, storage, security and integrity of electronic data while ensuring appropriate access.
• Promote new uses of information technology within the Village through the support for innovative applications.